Tickets to the 2020 Festival will go on sale on Monday 13 January 2020. They are available online from www.moshtix.com.au OR by phone from 1300 438 849 (GET TIX) OR via a moshtix outlet.
Visit an outlet (check moshtix website for locations), then you can pay with cash or EFTPOS.
Sorry no refunds will be given. Exchanges are permitted through moshtix (1300 438 849). If the ticket values are identical, no fee applies.
We have adopted all the latest security recommendations and believe the moshtix system meets current best practice.
0-4 years old children are free to enter and camp and no ticket is required. However, a wristband will be issued for them on arrival at the festival. See ticket prices for all details.
No, any two adults and any two children or youths between 5 and 17 can use an A, B or C ticket. For example, grandparents may team up with their grandchildren, or a Mum, Dad or child can bring a friend.
Our Terms and Conditions of entry state: To enter using any A, B or C tickets (discounted), all four members MUST arrive together. However, in the unlikely event of an A, B or C ticket member being unable to arrive at the same time, all four wristbands will be issued to the first arrival ticket holder for them to distribute.
Children up to 5 years have free entry and camping. Ticket purchase is required for children 5-12 years.
A youth is between the age of 13 and 17 years.
No, but a student cardholder qualifies for an adult concession priced ticket.
The day on which you arrive at the festival is the date on which your age qualification is determined, not the date of ticket purchase.
Yes, ID is required on entry and we accept Concession cards issued by Centrelink and Veterans’ Affairs for those that qualify for a pension. We also accept tertiary Student Cards.
Yes, we are a registered affiliate with Companion Card WA. Please contact the Festival office on 08 9246 3311 to discuss your requirements. For tickets purchased at the event, please show your Companion Card to the ticket staff for issue of a complimentary (same value) ticket. Exclusions apply to some ticket types.
An e-ticket will be issued which you can print on your own printer as soon as they arrive by email or you can save and print them just before the festival. Whatever makes it easier for you, so you don’t forget your ticket(s).
To re-issue your ticket online you can log into your moshtix account. To log into your account, go to www.moshtix.com.au. Located on the right-hand side of the page you will see a space to login or register. See the step-by-step instructions here www.moshtix.com.au/faq/about_faq-2.aspx
Yes, and at the advertised gate prices. Excludes A, B, C, Cosy or Glamping tickets.
Yes, at the advertised gate price. This is sold on a per person/per night basis Adult or Youth ($25). Child 0-12 years camp for free.
Camping – you need to bring everything!
Not online, as all camping is bought as part of a combined Festival with Camping ticket. You can purchase one, two or three nights camping at the gate.
Yes, but we ask that you consider your neighbours with noise and pollution. Midnight – 6 am curfew.
No open fires are allowed anywhere in the camping areas or the festival precinct. However, you can use small gas camp stoves.
Yes, you can drink all tap water on-site but for conservation and convenience we suggest you bring the water you’ll need for the duration. Bringing your own reusable water bottle for personal use is recommended. See program map for locations of taps.
See map for all areas and their ‘walking distance’ to the precinct.
Yes, you can bring a camper trailer, campervan or caravan. However, there are vehicle restrictions in some areas, see Camping.
Our volunteer vehicle marshals will help you find your camp area as per your ticket. Access ways will be designated and we ask that you comply.
No. You must purchase a Festival with Camping ticket as our camping is provided on a “per person pays” system. See above - Can I buy a campsite?
There is only room for one car per family-sized group in the camping areas. If you have two cars you will need to leave one of them in the car park (paddock) outside the gate. Strictly one car only for A, B or C ticket holders.
It’s best if you can arrive together to find a spot for your group or bring their tent and set it up for them. What a great friend!
Yes. There are no marked sites within each camping area. When you arrive inside your chosen area, just find a spot that suits you and set-up your camp. Please be considerate of others and only use the space you actually need. It goes without saying that if someone has already set up camp, you can’t move their stuff!
Only if you are not in a “no vehicle movement” area, so we recommend stocking up before you arrive or use the many catering outlets on site.
There are no grocery items available for purchase on site.
Gus’s Bar sells ice and there is also an ice truck outside the Fairbridge Village Shop.
Rivergrounds, Oval, Kingsley Park and part of Fields are designated ‘no vehicle movement’. On arrival at Fields, you can choose this option and will be directed. In any of these ‘no vehicle movement’ areas, you will not be allowed to move your vehicle between 8 pm Friday and midday Monday. This is great for families, especially those with small children.
Yes, you can, please ensure you remove doggy ‘dumpage’ to the waste bins.
Sorry, no pets are allowed.
You should check the BOM website for Pinjarra before you set out. Although we generally have good weather, being late April, it can still be quite warm, so remember your sunscreen.
Being prepared will help if it rains. Our venues are all under cover, so any rain will not interrupt your festival enjoyment!
These are mostly grouped together to allow efficient servicing and water supply. These are marked on the map inside your Program Guide. However, locations are subject to change due to unforeseen site conditions.
Please see our response to COVID-19.
Sorry, no. These are reserved by event management. There is a range of off-site accommodation in Pinjarra and Mandurah. See our website under Event information – off-site accommodation.
Gates open at 10 am Friday – strictly no patron access prior to this time.
Yes, there are two ATMs located centrally within the festival precinct. You can use credit or debit cards at the Ticket Tent and Festival Shop.
All venues and thoroughfares within the festival precinct are smoke free including all venues, catering and markets and the access ways in between. Smoking is not permitted inside the cottages, on verandahs or in any buildings.
Yes, there are three licensed areas. Consumption of alcohol is not permitted outside of the licensed areas and BYO is not permitted. Please be responsible in consumption of alcohol.
There are great food outlets/trucks located within the festival. The Fairbridge Village store offers simple café facilities with bagged ice from a truck outside.
No sorry. The best thing is to lock them in your car when you are away from your campsite or carry your cash and cards in a money belt.
Yes, we offer this service at the Festival Information tent next to the Festival Shop.
Yes, we offer parking just inside the main entry gate; see entry staff upon arrival.
Sound/video recordings of performances cannot be made for commercial use without prior written consent of the event organisers.
Festival attendees may be photographed and their images used in social media.
Bikes, scooters, skateboards and drones are not permitted in the festival precinct.
There are natural hazards including trip hazards on this rural site and all care is taken by the festival organisers however, attendees are encouraged to be aware of their environment while onsite.
Yes, within the Children’s Festival Area we have a Kids Registration Tent where a form is completed, contact information recorded on their wristband and a photograph can be taken with the parent or guardian’s permission. Photographs will only be used in the event of a lost child.
Please go to Headquarters at Belfast (the first cottage as you enter the village), complete a Lost Child form including contact details and camping location. Our experienced team will alert venue managers, security and other crew members with the appropriate information about lost children.
If possible, take the child to the Children’s Registration Tent or Headquarters and assist our team to complete the necessary forms. If the child is reluctant to move from their location, ensure a crew member is notified and our team will take the necessary steps to ensure the safety and wellbeing of any found children.
Yes, we engage volunteers and staff that have a current Working with Children’s card and have experience working with children.